Please Note: Torqbyte Inc. will be having a company-wide shutdown for summer holidays between Wednesday, August 1 and Wednesday, September 5. Customer service staff will make every effort to continually monitor and respond to emails and social media communications. However, no orders, returns or exchanges will be accepted, processed nor shipped out during this period. We encourage all dealers and direct customers who wish to receive products before the shutdown to place their orders no later than Monday, July 30.

Shipping and Returns

Your Shipment

Packages are generally shipped out within 1-2 days after the receipt of payment. We always try to ship your purchase as soon as possible. Items on order will be shipped as soon as we receive them.

Most shipments are sent via Canada Post, primarily to save our US customers the added expense of Brokerage Fees which are charged to the recipient by most large carriers, but not by Canada Post and US Postal Service (USPS); We do, however, reserve the right to use any carrier of our choice.

If you require expedited delivery by please contact us for a custom quote.

Whichever shipment choice you make, we will provide you with a link to track your package online. We send a Tracking Number to the email address from which the payment originated. If you would like us to send your Tracking Number to another email address, please contact us.

Delivery Rates

Shipping to Canada: $10 USD
Shipping to the United States: $15 USD
Worldwide Shipping: $75 USD

Returns and Exchanges

We will accept returns on unused (uninstalled) items in their original and undamaged packaging for 30 days after the original purchase date. Please contact us for a return authorization. All returns are subject to inspection before a refund is issued for the value of the item.

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